Does AI belong in the dinner rush? Restaurant operators are finding out

By Caroline Price for Toast It’s 11:40 a.m., and the invoices from the morning delivery are still stacked by the pass. Two servers have asked to swap shifts, and the pre-shift meeting notes are half-written on a check pad. You have a cook waiting on the prep list, a driver knocking at the back dock, and lunch starting in twenty minutes. Figuring out what that delivery actually cost, or whether…

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